Locksmith Software Built for Lockouts and Mobile Techs

Lockout work is a speed game. The customer is calling three locksmiths at once, and they hire whoever answers and commits to a time. JobField's dispatch map shows the day's jobs as pins in each tech's color, so when an emergency call lands you can see whose last job was nearby and drag the lockout onto their column on the board. The AI Receptionist answers the calls your team can't get to, asks what a locksmith needs to know, such as whether it's a house, a car or a business, or whether anyone is locked inside, then files the request in Bookings and texts it to your on-call number. You call back with a time while your competitor is still scrolling their phone.

Locksmiths get stiffed more than almost any trade — the lock is open, the customer relaxes, and suddenly the cash is 'in the house.' JobField closes that gap. Build the invoice on your phone at the vehicle or doorstep, add the trip charge, labor, and any hardware, then take the card with Tap to Pay on iPhone right there. The job is paid before you pull away. JobField Pay is built in — the payment happens on-site and the payout lands in your bank account, so you're never chasing cash that stayed 'in the house.'

Not every job is a 2 a.m. lockout. Rekeys, lock installs, safe work, and commercial master-key contracts need real scheduling. JobField's drag-and-drop board shows every tech's day on one screen, so you slot a scheduled rekey into the gap between emergency calls without stacking two jobs on the same person. When an urgent lockout interrupts the day, you reshuffle in seconds and send the affected customers the ready-made Running late text from each job instead of making awkward phone calls.

Your techs aren't at a desk. They're kneeling next to a car door or standing at a front step at midnight. The JobField app for iPhone is built for that: the night's stops in order, Directions to the address, business calls that ring the app with phone service, and the invoice, the card and the customer's signature taken on one screen. A tech on Android runs the same jobs in the phone's browser. The app is the truck's command center, not a watered-down version of the office software.

Lockouts, rekeys, and commercial contracts all carry different margins, and most locksmith shops never break it out. On Pro and Platform, JobField's reports show revenue and profit on every job and for each tech, counted from money that actually came in, so you can see that your night-shift lockout tech is your top earner, or how little a flat-rate commercial account clears after parts. Use it to set smarter trip charges, decide where to add a second truck, and stop guessing about what to grow.