HVAC Software Built to Dispatch Faster and Capture Every Call

HVAC demand isn't steady — it's the first heat wave, the first cold snap, and then a flood. JobField's AI Receptionist takes the overflow so your front office doesn't drown. It answers the calls your team can't pick up, after hours too, asks what the tech needs to know, such as whether the system is running or how hot it is inside, offers the caller an open arrival window, and files the request in Bookings for you to turn into a job with one tap. On Pro and Platform, reminder texts go out on their own once you switch them on, and every call is transcribed and summarized in your call log, so nothing slips through during the rush.

The schedule board and the dispatch map are where an HVAC day gets run. Every tech has a column on the board and every job is a pin on the map in that tech's color, so when an emergency call comes in you can see whose jobs are already on that side of town and who has a gap, then drag the call onto their column and it's on their phone. When a 2pm install runs long, your dispatcher moves the afternoon on the calendar in a few drags and sends each affected customer the ready-made Running late text. Who goes is still your call, made from what's on the screen instead of from memory. Less windshield time per truck means more billable calls per day.

Maintenance agreements are the recurring revenue that carries an HVAC business through the slow months — but only if you actually service them on time. In JobField each spring and fall tune-up is booked as its own job, tagged so agreement work stands out, with the customer's full service history on their page under Customers, and on Pro and Platform the day-before reminder text goes out on its own once you switch it on. Reports show revenue and profit per tech, so you can see which crews are pulling their weight. Turn one-time emergency calls into tune-up customers, then watch whether the program pays.

A finished HVAC repair or install shouldn't turn into a 30-day chase for a check. JobField techs build the invoice right at the unit in the JobField app for iPhone, then take the card with Tap to Pay on iPhone before they leave, no reader needed. A tech on Android opens JobField in the phone's browser and keys the card in or texts the customer a pay link. The invoice is paid before the tech pulls out of the driveway, and the payout lands in your bank account in a few business days instead of aging in receivables. With phone service, business calls ring the iPhone app and show who's calling, and Directions opens Apple Maps, Google Maps or Waze, so the app works the way an HVAC crew does.

With JobField, what's yours stays yours: your business phone number (keep it by forwarding it to JobField, or ask the team about moving it over) and your customer data. JobField Pay is built in — take cards and Tap to Pay on iPhone from day one, so invoices get paid on-site and payouts land in your bank account. Phone service, from $39.99 a month, and the AI Receptionist, $139 a month, are optional add-ons, and JobField bills the calls and texts itself on one bill. You can leave whenever you want and your number and data leave with you. Pricing starts at $49/mo (Starter), with Pro at $149 and Platform at $299 — so a two-truck shop and a 25-user operation both have a tier that fits. Start a 14-day free trial — no credit card.