Technician Dispatch Software Built Around the Map

Your whole day, on a single screen. Every job drops on the map as a pin at the customer's address, ringed in the color of the technician who has it, with a dot for its status: scheduled, in progress, done, invoiced or paid. Pick today, tomorrow or the next seven days. On the Schedule board, each technician's stops sit in their own column with a route map of the day beside it, so you see whose work is near the next call, who's stacked up and who's finished early. The map shows where the work is, not where the trucks are.

When a call comes in, you see on the map whose jobs are already near the address and on the board who has room, and you make the call. JobField doesn't rank technicians or pick one for you. One drag onto that technician's column sends it to their phone, so a no-heat or no-water emergency gets moving while you're still on the phone. After hours, the AI Receptionist answers the calls you miss and files them in Bookings. Fewer windshield hours per job means more jobs per tech per day.

On Pro and Platform, JobField texts the customer a confirmation with the arrival window after the job is booked, a reminder the day before and another about an hour before, once you switch them on, so your office isn't typing the same message all day. When the tech heads out, the on-my-way text is a ready-made reply on the job. Customers stop calling to ask when someone's coming, your phone lines stay open for new business, and you look like the most organized shop in town. Every text goes out from your business number with the phone service add-on, on the same JobField bill.

Dispatch is only half the job. Drag-and-drop scheduling lets you rebalance the board across techs in seconds when the day goes sideways. The JobField app for iPhone gives every tech their stops in order, directions in Apple Maps, Google Maps or Waze, and, with phone service, business calls that ring in the app. A tech on Android runs the same jobs in the phone's browser. On site, they invoice and collect on the spot — Tap to Pay on iPhone at the door, or a pay link the customer opens on her own phone — so you get paid the same day — and on Pro and Platform, reports show revenue and profit per tech without you building a spreadsheet.

Whether you're an owner-operator with two trucks or a 25-user regional operation, the map scales with you and the dispatch logic stays the same: the right tech, fewer miles, happier customers. What's yours stays yours by design — your business number and your customer data — no lock-in; leave anytime and they leave with you. Plans start at $49/mo (Starter), scale to Pro at $149 and Platform at $299.