Route Optimization for Field Service
Every hour a tech spends driving is an hour you can't bill. JobField builds the tightest possible multi-stop route for each truck, so your crews backtrack less, hit more jobs before 5 PM, and burn less fuel doing it. Routes recalculate live as urgent calls land and jobs run long — your map always reflects the road your techs are actually on.
Drag a stop, add an emergency, swap a tech out sick: JobField re-sequences the day in seconds and texts the affected customers a fresh ETA. No spreadsheets, no mental math, no "I think Marco's already over there." Just the shortest sensible order for the work you've got.
Why field-service routes leak money
Most service businesses route by gut: whoever's free takes the next ticket, in whatever order it got booked. That sends trucks crisscrossing the same zip code three times a day and turns a 6-stop schedule into 90 extra minutes of windshield time. JobField scores every possible stop order against real drive distances and time windows, then locks in the sequence that covers the most jobs with the fewest miles — so the savings show up as a billable seventh job, not a line on a fuel report.
- Stops auto-sequenced by drive time, not booking order
- Honors customer time windows and tech skill match
- Fewer dead miles between calls = lower fuel and wear
- Room for one more job per truck on most days
Optimized multi-stop routes, per truck
JobField optimizes each truck's day as its own route, not one giant blob you have to untangle by hand. Assign jobs to a tech and the app orders their stops for the shortest realistic drive, factoring in where they start, where they end, and any appointments locked to a time. When you reassign a job between techs on the scheduling board, both routes re-optimize instantly — the giver's day tightens up and the receiver's day re-sequences around the new stop.
- Per-tech routes you can compare side by side
- Re-optimizes the moment you drag a job to another tech
- Start/end-of-day anchors so techs head home, not across town
The live dispatch map does the thinking
Routing only works if it reflects reality, so JobField ties it to the live dispatch map. Every tech, truck, and job shows up as a pin, updating as crews move via GPS in the native iOS and Android app. When a job runs 40 minutes over or a customer cancels, you see the gap on the map and re-sequence the rest of the route before the day unravels. The AI dispatcher handles the urgent ones for you: it auto-routes an emergency to the nearest qualified tech and drafts the customer text confirming the new window.
- Real-time pins for every tech, truck, and job
- AI dispatcher auto-routes urgent calls to the nearest tech
- Auto-drafted ETA texts when a route changes
More jobs per day, paid the same day
Tighter routes only pay off if the extra stop actually closes. JobField carries the job from the optimized route straight into on-site invoicing and tap-to-pay, so a tech can collect on the curb before driving to the next pin. Owners watch it land in live reports — revenue, profit, and jobs completed per tech — to see exactly which routing changes added billable work. It's the full loop: fewer miles in, more closed-and-paid jobs out.
- On-site invoicing and tap-to-pay at the last stop
- Live per-tech reports on jobs completed and revenue
- Offline-capable tech app for dead-zone job sites
No lock-in, no per-mile markup
JobField is BYOK — bring your own Twilio, Stripe, and AI keys. The ETA texts your routes generate and the payments your techs collect run on your accounts at cost, with zero per-message or per-transaction markup from us. Pricing starts at $49/mo (Starter), scaling to Pro ($149), Platform ($299), and Enterprise — so the routing engine that saves you fuel doesn't quietly cost it back in platform fees.
- Bring your own Twilio, Stripe, and AI keys — no markup
- From $49/mo, scaling with your fleet
- Your data and integrations stay yours
Frequently asked questions.
How does route optimization decide the order of stops?
JobField scores the day against real drive distances, each customer's time window, and which tech is assigned, then locks in the sequence that covers the most jobs with the fewest miles. It also respects where a tech starts and ends the day so they're not driving across town at quitting time.
Does the route recalculate when an emergency job comes in?
Yes. When an urgent call lands, the AI dispatcher routes it to the nearest qualified tech and re-sequences the rest of that route automatically. The app also drafts a text with the updated ETA for any customers whose window shifted.
Can I override the optimized route manually?
Always. Routing is a suggestion you can adjust on the scheduling board — drag a stop to reorder it or reassign it to another tech, and both affected routes re-optimize around your change in seconds.
Will it work for one truck or a whole fleet?
Both. JobField optimizes each truck's day as its own route, so it's useful from a single-tech shop up to 50 techs. When you move a job between techs, every affected route updates at once.
Is route optimization available now?
JobField is in pre-launch. Join the waitlist to get early access — you'll be among the first to route trucks, invoice on site, and run live reports when we open the doors.